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Job Summary
We are looking for a passionate and ambitious person to become part of the family and wanting to grow within the practice. This individual will have experience in receiving and responding to patients calls in a professional manner, having experience with insurance companies, getting prior authorization, insurance eligibility checks, scheduling and calling for appointment reminders, screening patients before initial assessment, scanning documents in EMR and having experience in working with electronic medical record and other office related work.
(We need a team player who likes people and is self-motivated and a non-smoker. Our facility is unique and offers a multitude of services including massage and chiropractic with more to be added in the future!)

Job Responsibilities
The examples listed are meant as a general description and do not represent the full extent of job responsibilities to which an employee in this classification may be assigned.
Maintain confidentiality in all aspects of client, staff, and organization information.
General Administrative Duties
●Perform general clerical duties to include, but are not limited to: copying, faxing, scanning, mail merging,mailing, and filing as deemed necessary.
●File and retrieve organizational documents, records, and reports. Create and modify documents, such asreports, memos, and letters, using word processing, spreadsheet, database, and/or other presentationsoftware (i.e. Microsoft Office, Excel, Microsoft CRM, or other programs).
●Coordinates and facilitates new patient and annual forms (i.e. consent to treat, medical records release).
●Manages inbound calls from patients, clients, physicians, practitioners and clinics regarding inquiriesabout services provided, financial responsibility and insurance coverage.
●Work with financial related matters including handling money, creating care plans, and deal withinsurance related tasks.
●Prepares medical records for release, in accordance with policy and procedure.
●Participates in maintaining continuous accreditation readiness.
Insurance Duties
●Responsible for client insurance verification, problem resolution.
●Posting payments from clients and insurance agencies to electronic databases (accounting sub ledgers) asassigned.
●Run billing reports as required to ensure all claims are being processed and worked.
●Evaluates claims and performs further investigation or follow-up, of documentation (client, billing, etc.) asnecessary.
●Works closely with management to develop new processes and systems to reduce costs, increaseproductivity, and maximize overall agency efficiency.
●Ensure agency compliance with billing and reimbursement rules of various payer sources.
●Utilizes all available resources to obtain and enter insurance coverage information for ordered servicesinto patients file.
Outreach and Marketing
●Outreaches to members regarding upcoming events and services.
●Quality reviews of all letters and documents to be sent out.
●Educate practice members on chiropractic principles.
●Participates in the patient referral process, as required.
●Participates in Business growth and development plans.
●Associate Degree/Medical Billing Assistant Certification
●Must have reliable transportation
●Must be available to work alternating Saturdays
●At least 1 year insurance verification
●Experience providing customer service to internal and external customers, including meeting qualitystandards for services, and evaluation of customer satisfaction
●Be able to learn new tasks and retain information
●2-3 years of experience in a customer service role required, preferably in a patient facing healthcareposition. Previous Electronic Health Record (EHR) experience preferred. Familiarity with common medicalterminology preferred.
●Ability to work autonomously, as well as within a team structure
●Proficient in MS Word and Excel.
●Ability to multi-task
●Good written and verbal skills
●Ability to operate standard office equipment, including but not limited to: computers, telephone systems,copiers, scanners, facsimile machines
●Ability to follow oral and written instructions
●Ability to interpret insurance benefits and apply them to patient services.
●Experience billing Medicare, Medicaid, managed care, and commercial insurance online and hard copy.Working knowledge of MS Word, Excel, medical terminology, and billing terms. Working knowledge ofinsurance verification processes. Strong knowledge of claim appeals and application of Medicaid,Medicare and third-party payer rules.
Be able to successfully complete all required training in the required time allotted or provide documentation of previously completed training.
●Starts at $12 an hour but once fully cross-trained, can reach $15 an hour

●Complimentary chiropractic care for you

Office Hours
Employees are expected to arrive at least one half hour before the first patient
●Monday 8:00 am-1:00 pm & 2:00 pm-6:30pm
●Tuesday 8:00 am-11:30 pm
●Wednesday 8:00 am-11:30 am & 2:00 pm-6:30pm
●Thursday 8:00 am-1:00 pm & 2:00 pm-6:30pm
●Friday 8:00 am-11:30 am & 2:00 pm-6:30pm
●Saturday Occasional
Contact with cover letter and resume by Email only to Please do not apply if you are not completely interested. Training to begin immediately.